Our standards
How Hale Keeper builds listings, what our marks mean, and how to correct a listing.
Built for owners who live off-island
Listings start from public information. We note published pricing and accreditation only when the provider states it publicly, and we link to the source. A Preferred mark appears only after we confirm insurance and references.
Where listings come from
Every basic listing starts from publicly available information, such as the provider's own website and public business directories. Each listing links to its public source. We don't publish ratings or reviews we haven't collected ourselves.
What our marks mean
- Unclaimed: compiled from public information. Not reviewed.
- Claimed: the business has confirmed and updated its own details.
- Preferred: we've completed our review of insurance and references.
- Featured: a paid placement. Always labeled.
Paid placement
Paid placement changes where a listing appears, never what we write about it. Featured listings are labeled, and the review marks cannot be bought alone.
How inquiries work
When you send a request through Hale Keeper, it goes only to the provider you name on the form. We never sell lists, and we don't share your details with anyone you didn't choose. Some providers pay us for placement or per inquiry. That never changes what we write about them. Read our Privacy Policy.
Corrections and removal
If a detail is wrong, or you'd like your business removed, use the form on our listing page and choose "Just claim my free listing," then describe the change. We act on requests within five business days.